Frequently Asked Questions
Everything you need to know about your sustainable hydration journey.
What materials are used in Klean Kanteen products?
Our bottles and food containers are crafted from high-quality, 18/8 food-grade stainless steel and are 100% BPA-free to ensure your drinks stay fresh and untainted.
How long do insulated bottles keep drinks hot or cold?
Our Climate Lock™ vacuum insulation can keep drinks cold for up to 145 hours or hot for up to 52 hours, depending on the specific model and size of the vessel.
Are Klean Kanteen products dishwasher safe?
Most of our non-painted bottles and all of our caps are dishwasher safe. For bottles with a colored Klean Coat™ finish, we recommend hand washing to preserve the life of the finish.
What is your return policy?
We offer a 30-day return window for products purchased directly from our website, provided they are in new and unused condition with original packaging.
Do you offer a warranty on your products?
Yes, we stand behind our craftsmanship with a Strong as Steel lifetime warranty against manufacturer defects, ensuring your Kanteen lasts a lifetime.
How can I track my order?
Once your order ships, you will receive an email containing a tracking number and a link to monitor your package's progress until it reaches your door.